Virtual Try-On Support

We're here to help.

Virtual Try-On lets you try on any look with AI — upload a photo, choose an item, and see the fit in seconds.

Contact us

For any question, bug report, or feedback, email info@citides.com. We typically reply within 2 business days.

Manage or cancel: Open the Settings app → tap your name → Subscriptions → Virtual Try-On.
Restore purchases: In the app, open the paywall and tap "Restore Purchases".
Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the period ends.

Are my photos stored? No. Photos are processed to create your try-on and are not kept on our servers afterward. See our Privacy Policy.
The result doesn't look right. AI results are approximations. Try a clear, well-lit, front-facing photo for best results.
How do I delete my account? Open the account screen in the app and choose to delete your account.

Virtual Try-On is operated by CT DESIGNS TASARIM LTD.